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HOW LONG DOES IT TAKE?

Our treasures are ‘made to order.’ And you know what they say about quality taking time, so please allow up to 10 – 15 working days for processing and manufacturing. Important to note is that we can only really start once we’ve received payment, so the sooner we get that out of the way, the sooner we can start creating your Dear Rae jewellery.

WHERE TO AND HOW MUCH?

Our courier delivers throughout South Africa at a cost of R80 per parcel. However, if your order is over R1000, we’ll ship it to you for free. Consider it our gift to you.

WHEN WILL IT GET HERE?

Please allow 2 to 3 working days for shipping from the time your order has been placed. As soon as your parcel has been dispatched you will receive an email with your tracking number. Permission to stalk.

WHAT KIND OF ADDRESS DO YOU NEED?

We’re not really into PO Boxes, so we’ll be needing a physical address for all shipping within South Africa.

CAN I COME COLLECT?

We do have a studio in Cape Town, so if you’re based in the area please feel free to select ‘collection’ as your shipping option. We’ll let you know once your order has been completed and ready for you to collect. We love visitors – So pop in to collect or even just to say hello.

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